Business Analysis Modeling Blogs
In reverse chronological order:
2011, Jun: Context Modeling, Part 5: Customer Roles
2011, May: Context Modeling, Part 4: Actors, Roles and Personas
2011, Apr: Context Modeling, Part 3: Actors in the Context Model
2011, Mar: Context Modeling, Part 2: Putting Detail Into the Context Model
2011, Feb: Context Modeling, Part 1: Let's Begin at the Beginning